The City of Palo Alto bills for most waste services provided by GreenWaste of Palo Alto. To pay your City Utility bill online, visit My Utilities Account.
► Note: Debris Box and some Special Event customers pay GreenWaste of Palo Alto directly for services provided.
Utility Bill - In Person:
City of Palo Alto
Revenue Collection Counter, floor G
250 Hamilton Avenue
Palo Alto, CA 94301
Mon. - Thursday 8am to 5:30pm
Friday 8am to 4:30pm
Utility Bill - Pay By Mail:
Send check in envelope provided to P.O. Box 7026, San Francisco CA 94120-7026
► Non-Utility Bill (Debris Box and Special Event Service):
Please make check payable to GreenWaste of Palo Alto. Send check and bottom portion of invoice to:
GreenWaste of Palo Alto
1500 Berger Dr.
San Jose, CA 95112-2703
Monday - Friday 8am to 5pm